Freediving London Ltd — Website Terms and Conditions

1. Website Use

You may use this website solely for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited behaviour includes:

Harassing or causing distress or inconvenience to any person
Offending the decency of any person
Disrupting the normal flow of dialogue within our website
Attempting to gain unauthorised access to our systems
Transmitting obscene or abusive messages or disrupting the normal flow of conversation

Freediving London reserves the right to refuse access to users who breach this policy.

2. Freediving is a High-Risk Activity

Freediving involves inherent and serious risks, including loss of consciousness and drowning. A person can black out without warning in water as shallow as standing depth and may drown in seconds.

Participation in any Freediving London course, session or trip is entirely at your own risk. You assume all responsibility for any injury, death or loss of property arising from your participation. Freediving London and its staff cannot guarantee your safety, regardless of qualifications held or procedures followed.

3. Medical Screening and Eligibility

Before participating in any course, training session or trip, you must:

Complete the medical screening form in full and truthfully
Declare any medical conditions, medications or concerns that may affect your ability to freedive safely
Confirm you are medically fit to participate
Be honest about your experience level and swimming ability

Failure to disclose relevant medical information, misrepresenting your fitness or experience, or lying on the medical form will invalidate your participation and any insurance cover. Freediving London reserves the right to refuse entry or withdraw you from any activity.

4. Course and Trip Bookings

All course and trip bookings are subject to our separate Trip Refund Policy, available on this website. By booking, you agree to be bound by those terms, including the non-refundable deposit and final payment deadlines.

Additional terms of participation:

Participants under 18 must be accompanied by a parent or guardian at all times
Instructors have absolute authority to stop, modify or cancel any activity for safety reasons, and this decision is final
Participants must follow all safety briefings and instructions
No refund or compensation will be given if an instructor exercises safety authority
Participants are responsible for their own equipment unless hire is explicitly arranged

5. Retail and Hire

Products sold through this website are subject to the Consumer Rights Act 2015. Products are described in good faith but we do not warrant that descriptions, information or photographs are accurate or error-free.

For product returns and disputes, contact us within 30 days of purchase with details and photographs.

Equipment hire is subject to a separate hire agreement. Damage beyond fair wear and tear will be charged at replacement cost. Loss of hired equipment must be reported immediately.

6. Liability and Indemnity

To the fullest extent permitted by law:

Freediving London will not be liable for any death, personal injury, loss or damage arising from your participation in any course, training, trip or use of the website, even if caused by negligence or breach of contract.
We do not accept liability for indirect or consequential loss, including loss of earnings, loss of business opportunity, or reputational harm.
We do not warrant that the website will be uninterrupted, error-free or virus-free.
We are not responsible for third-party websites or content linked from this site.

You agree to indemnify Freediving London against any claim or liability arising from:

Your breach of these terms or any course/trip booking terms
Your participation in any activity with us
Your misuse of the website
Injury to third parties caused by your actions

7. Assumption of Risk

By participating in any Freediving London activity or using this website, you acknowledge that:

You understand the serious risks involved in freediving
You accept full responsibility for these risks
You have made an informed, voluntary decision to participate
You are not relying on Freediving London’s staff to protect you from harm
You release Freediving London, its staff, instructors and venue partners from all liability

8. Insurance

Freediving London holds appropriate public liability and professional indemnity insurance. This insurance does not cover:

Claims arising from misrepresentation on the medical form
Claims arising from breach of safety instructions
Claims arising from use of prohibited equipment
Claims arising from failure to declare relevant medical information

In these cases you will be uninsured and liable for your own costs and the liability of Freediving London.

9. Intellectual Property

All content on this website — including text, images, videos, logos, and course materials — is the property of Freediving London or is used under licence. You may not reproduce, distribute or transmit any content without written permission, except for personal, non-commercial use.

Teaching materials provided in courses remain the intellectual property of Freediving London. You may use them for personal study only.

10. Personal Data and Privacy

We collect personal data only to provide courses and trips, process bookings, and comply with safety and legal requirements. Our privacy notice is available on request.

By booking, you consent to:

Storage of your medical and personal information
Sharing relevant safety information with instructors and venue partners
Contact by email or phone regarding your booking
Photography or video recording during courses, which may be used for marketing (opt-out available on request)

Data is held securely and retained only as long as necessary for safety records (minimum 3 years for AIDA compliance).

11. Changes to These Terms

We may update these terms at any time. Changes apply to new bookings immediately and to existing bookings from the course or trip start date. Continued use of the website constitutes acceptance of amended terms.

12. Cancellation and Withdrawal

Freediving London may cancel any course, session or trip at any time for safety reasons, insufficient bookings, or circumstances beyond our reasonable control. If cancelled, you will receive a full refund of payments made, in accordance with our Trip Refund Policy.

If you cancel after the booking deadline stated on your confirmation, no refund is payable.

13. Complaints and Disputes

If you have a complaint, contact us in writing with details. We aim to respond within 7 days.

If a dispute cannot be resolved, it will be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts. Freediving London is registered in England and Wales, company number 15773714.

14. Contact

Freediving London Ltd
70 The Avenue
Gosport, Hampshire PO12 2JU
United Kingdom

Email: hello@freedivinglondon.co.uk

Freediving London Ltd | Company number 15773714
Registered office: 70 The Avenue, Gosport, Hampshire PO12 2JU